2022-23 Hospitality Data & Trends Report

What's in this report?

ONDA has released the 2022-23 Hospitality Data & Trends Report, analyzing Korea's accommodation sector using booking and sales data from our channel management platform (OSI)*.

We analyzed three years of transaction trends leading up to 2022, and captured how hospitality professionals experienced the shift from pandemic to endemic — and what they expect next.

If you're tracking how Korea's hospitality industry is recovering post-COVID, this report is for you.

*OSI (ONDA Stay Index) is derived from transaction data across 50,000 properties and 400,000+ rooms using ONDA's distribution platform — covering roughly 60–70% of Korea's online accommodation market.

This report answers questions like: 🔍 How much did accommodation revenue grow in 2022 compared to the pandemic years? 🗺 Is Jeju still the top travel destination? 🤵 Are hospitality professionals optimistic about the year ahead? 👀 What global hospitality trends should we be watching in 2023?

Table of Contents

PART 1. Korea Hospitality Data (ONDA Stay Index & Other Research)

  • Overall accommodation trends
  • Trends by property type
  • Trends by region
  • Trends by online platform
  • Lead time trends

PART 2. The Current State and Forecast of the Hospitality Industry

PART 3. Hospitality Trends to Watch

Preview

PART 3. Hospitality Trends to Watch

PART 3. Hospitality Trends to Watch (2)

  • Total accommodation transactions more than doubled month-over-month versus 2020 — a clear sign of endemic recovery.
  • Hotels and resorts led the rebound, with bookings nearly doubling and driving significant GMV growth.
  • Gangwon-do remained the most popular destination, but Seoul and Busan saw hotel bookings triple as urban travel bounced back.
  • Naver Travel (portal channel) grew steadily, with GMV up 111.5% YoY.
  • 62% of hospitality professionals said the industry mood improved in 2022 thanks to revenge travel.
  • Government performance on industry recovery? Scored just 4.5/10. Hotel and resort operators want better tourism infrastructure. Smaller properties want fairer platform economics.

This report was discontinued as of April 23, 2026. For inquiries, please contact contact@onda.me.